How will I be refunded? 1.Go to “My Orders” in your HapyShopy account. 2.Select the order you want to refund. 3.Tap “Request Return” or “Refund” (depending on product type). 3.Choose a reason for the refund. 4.Submit your bank or payment details (if asked). 5.Wait for a confirmation email/message — refunds are usually processed within 5–7 business days.